Quick start
Find the correct Lockbox guide for setup, sessions, features, safety, and recovery.
Use this page as an action map after completing the Lockbox Quick Start.
Set up
Start and manage a lock
- Start a short test lock
- Work with a Keyholder
- Take a Break
- Hide Remaining Time
- Enable or Disable Public Voting
Understand the device
Get access or recover
When urgent key access is needed, go directly to Safety and Emergency Access. Do not flash firmware or repeatedly restart first.
- Software Emergency Unlock
- Hardware Backplate Emergency Access
- Error Codes
- Connectivity Troubleshooting
- Restart the Lockbox
- Flash or Recover Firmware
If the physical device and dashboard disagree, trust neither display until you confirm the actual lock state. Keep the key-access path available and contact support@researchanddesire.com.